Frequently Asked Questions
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What do you mean by a dye-sublimated/printed hoodie/kigu?
Dye sublimation is a dying process that uses heat to transfer ink to polyester fabrics. Dye sublimated fabric is completely safe to machine wash, but does experience mild pilling, which is easily brushed out with a soft bristle brush.
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What kind of fabric do you use?
My hoodies and kigus are made using dye sublimated anti-pill fleece, with cotton or poly-cotton hood and pocket liners.
My plush toys are made using dye sublimated minky, and stuffed with polyfil. -
Why is your turnaround time for shop orders so long?
Everything available in my shop (with the exception of stickers and keychains) is made-to-order. This is because I don’t have the space to store every size and variety of every design.
Instead, I wait until someone has placed their order before ordering the fabric for it. Turnaround times with my supplier are typically between 1 and 2 weeks, and generally, I have several open orders at a time.
As much as possible, orders are sewn in the order in which they are received. -
Hold on... You're Canadian. Why are your prices in US dollars?
While I’m located in Canada, my fabric supplier is based in the USA. This means that when I’m purchasing materials, I’m paying for them in USD.
The majority of my clients are also based in the USA, so in order to keep my prices from fluctuating with the exchange rate, and to keep them stable for the majority of my clients, I’ve opted to keep my prices in USD. -
Hey, it's super weird that you're always next to Animal Shapes at conventions. How weird is that?!
Not as weird as you might think! Animal Shapes and I are partners and request to sit together at events, so that we can cover breaks for each other, and keep each other company!